Shipping policy
1. Delivery Coverage
We currently deliver only within the United Kingdom. Delivery services outside the UK are not available at this time.
2. Shipping Fees
Orders of £70 or more are eligible for free shipping.
Orders below £70 are charged a flat shipping fee of £7.99.
All taxes and applicable charges are included in the product prices. You will not be charged any additional fees beyond the total shown at checkout.
3. Order Cut-Off Time
Orders are processed during our standard business hours, from 08:00 to 18:00 GMT.
Orders placed before 18:00 are processed on the same business day.
Orders placed after 18:00 are processed on the next business day.
Orders placed on non-working days are processed on the next available business day.
4. Processing Time
Once your order is confirmed, it typically takes 1 to 3 business days to prepare for dispatch.
5. Estimated Delivery Time
After dispatch, delivery usually takes around 5 to 8 business days. Delivery times may vary depending on your location and courier conditions.
6. Shipping Partners
To ensure reliable delivery, we work with the following carriers:
SEUR
Royal Mail
PackLink
7. Tracking Your Order
After placing your order, you will receive a confirmation email with your order number, payment details, and carrier information. You can track your order on our website by entering the email address or phone number used at checkout together with your order number.
8. Shipping Responsibilities
Damaged or lost items: If your order is damaged or lost during delivery, please contact us as soon as possible for assistance.
Delivery changes or cancellations: Requests made after dispatch will be handled based on the current status of the order.
Delivery address accuracy: Please ensure your delivery address is correct and complete. Any issues caused by incorrect information will be handled accordingly.
9. Receiving Your Order
When your order arrives, please check the outer packaging carefully. If you notice any issues, record them promptly and contact us for support.
10. Contact Us
Contact Address: 115 CRYSTAL LANE,BATESVILLE,MS 38606,United States
Customer Service Phone: +1 (662) 245-8156
Customer Service Email: hello@tabiliora.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Europe/London, GMT/BST)